Billing & Terms Conditions

At Zorvia, we aim to make the billing process clear, transparent, and easy to understand. This section outlines the terms and conditions related to billing, payments, and your obligations as a customer.

Billing and Payment Terms

By placing an order on Zorvia, you agree to pay the total amount displayed at checkout, including product costs, taxes, and applicable shipping fees. All prices are in U.S. dollars (USD) unless stated otherwise.

1. Payment Due Date
  • Payment is due at the time of purchase. We do not offer credit terms, and your order will not be processed until payment is received in full.
  • If there is an issue with your payment method, you will be notified immediately, and your order may be delayed or canceled until payment is resolved.
2. Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Digital wallets (e.g., Apple Pay, Google Pay)
  • Bank transfer for larger orders (contact us for instructions)

Additional details about our payment methods can be found on our Payment Methods page.

3. Tax Charges

Sales tax is calculated based on the shipping address and will be applied during checkout where applicable. Customers are responsible for any taxes, duties, or fees that may be assessed in international shipping, especially for orders shipped to the UK.

Payment Issues and Disputes

If your payment is declined or disputed by your bank or payment provider, we will contact you to resolve the issue. If you fail to resolve the payment issue within 7 business days, Zorvia reserves the right to cancel your order.

Refunds and Chargebacks
  • Refunds will only be issued for valid returns as outlined in our Return and Refund Policy.
  • Unauthorized chargebacks are considered a violation of these terms, and Zorvia reserves the right to take legal action to recover any disputed funds.

Pricing and Promotions

All prices are subject to change without notice. Zorvia reserves the right to correct pricing errors on our website, even after an order has been submitted. If a price correction affects your order, we will notify you before proceeding.

Discounts and Coupons
  • Promotional discounts and coupon codes must be entered at checkout and cannot be applied retroactively.
  • Discounts cannot be combined unless explicitly stated.

Changes to This Billing and Terms Conditions

Zorvia reserves the right to update or modify these terms at any time. Any changes will be posted on our website with an updated effective date.